Roseanna Ryan

Director Patient Advocacy, Patient & Family Centered Care,
Stony Brook University Hospital

Roseanna Ryan is the Director of Patient Advocacy, Patient and Family Centered Care and Language Assistance Services at Stony Brook University Hospital, Stony Brook, NY. Ms. Ryan completed her undergraduate education at St. Joseph’s College in Patchogue, NY and earned a BS in Healthcare Administration. She completed her graduate education at the College of Business at Stony Brook University in Stony Brook, NY and earned a Master’s in Business Administration. Ms. Ryan joined Stony Brook University Hospital in 1992 and has held many positions within the Division of Nursing during her tenure. Prior to her current position she was a Project Manager for the Division of Nursing. Ms. Ryan has spoken nationally about Stony Brook Medicine’s Patient and Family Centered Care efforts.

Check out the incredible speaker line-up to see who will be joining Roseanna.

Download The Latest Agenda

Day 2

Wednesday, March 12th, 2014

15:40 Panel: The Requirements For Successful Patient and Family Partnerships

Day Three: Patient Experience Design & Innovation

Saturday, April 12th, 2014

12:05 PX Leaders Interactive Roundtable Discussions

Table 1: Promoting Health Literacy At Your Organization
Moderator: Megan Pry, Director, Patient Experience, Medical Center Health System

Table 2: Steps For Clearly Defining And Rolling Out Rounding Practices
Moderator: Roseanna Ryan, Director of Patient Advocacy, Language Assistance Services, Patient & Family Centered Care, Stony Brook Medicine

Table 3: Social Media And The Patient Experience
Moderator: Heather Gjerde, Social Media Specialist, Scripps Health

Table 4: Melding Quality, Safety And The Patient Experience
Moderator: Nancy Feola, Patient Experience Service Coach, St. Mary's Hospital

Table 5: The Ideal Ambulatory Experience
Moderator: Alan Dubovsky, BBA, Director Customer and Physician Engagement, The Emory Clinic

Table 6: Leadership Rounding Best Practices
Moderator: Doris Lopez, VP Patient Experience, Interfaith Medical Center

Table 7: People Strategies to Enhance Patient Experience (Current and Ideal State)

Moderator: Susan Hirt, PhD, Director of Education, Talent Plus

Table 8: Sustaining Your Patient Experience Strategy for The Long Term

Table 9: Providers Patients: Delivering Shared Decision Making Support

Table 10: Applying Human Centered Design

Principles To The Patient Experience

If you are interested in hosting a roundtable, contact

us! patientexperience@wbresearch.com