Alan Lee

If you want to provide safe, effective, efficient and person-centered care, Associate Engagement is not a “nice to have”, it is a foundational “need to have”. We will outline the connections between Workforce Engagement and the Patient Experience, review literature that supports the connection and explore what you, as a leader, need to do to foster a high performance culture to best serve your community.

Objectives:

• Understand how Workforce Engagement impacts

(positively or negatively) your organization’s ability

to provide safe, effective, efficient and personcentered

care

• Attain information to help you make the business

case for fostering a culture of inspired and engaged

teams

• Embrace your role, as a leader, in creating and

sustaining the culture required for high performing

teams to thrive