Stacie Pallotta

Stacie Pallotta is a Senior Director in the Office of Patient Experience at Cleveland Clinic, a 1450-bed hospital (main campus) in Cleveland, OH.

With more than 10 years of healthcare experience in research and academic medical centers, Stacie has a variety of experience in clinical and translational research, project management and healthcare administration.  Joining Cleveland Clinic in 2005, Stacie has been with the Office of Patient Experience since 2011.

Currently Stacie’s areas of focus include culture and service, best practices, external partnerships and volunteer services. She also oversees the Association for Patient Experience, a non-profit organization established to support healthcare professionals, patients, and their families by improving the patient experience.

Stacie’s role in the Office of Patient Experience has allowed her to partner with key members of Human Resources to drive organizational culture development, employee engagement initiatives and service training and sustainability. She has also worked extensively with Cleveland Clinic’s international partners in developing patient experience strategy, customizing it for local environments and implementing best practices.

Stacie holds a master’s degree in public health from Case Western Reserve University.