Nicole Bailey

Director, Patient and Guest Experience
Laurel Regional Hospital

Check out the incredible speaker line-up to see who will be joining Nicole.

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Day Three: Patient Experience Design & Innovation

Saturday, April 12th, 2014

13:50 Panel: Purposeful Patient Rounding To Boost Employee Engagement And Patient Satisfaction

Rounding for the sake of rounding seems to be commonplace at many hospitals and health centers. How can you ensure that your rounding practices are meaningful and also track back to a specific metric? How can you repackage rounding for your staff so

that they clearly understand how it benefits them? Panelists will walk you through best practices and lessons learned.